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 Terms and Conditions The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site. - This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Cedar Creek Candles and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Cedar Creek Candles believes that customer conduct violates applicable law or is harmful to the interests of Cedar Creek Candles and its subsidiaries.
- Cedar Creek Candles has created this Privacy Policy in order to demonstrate our firm commitment to your privacy and the protection of your information. As part of the normal operation of services, we collect and, in some instances, disclose information about you. To better protect your privacy, we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used. 1. Information Collected During Your Use of the Cedar Creek Candles.net Service Cedar Creek Candles does not collect any financial information when an order is placed. Our order process is strictly through PayPal (a third party website which collects all information on our behalf). Shipping and contact information is required, but will not be shared with any third party. 2. Our Use of Your Information We use customer contact information to send you information about Cedar Creek Candles Your contact information is also used to contact you when necessary. We use your IP address to help diagnose problems with our server, and to administer our web site. Your IP address is also used to help identify you and to gather broad demographic information. Finally, we may use your IP address to help protect ourselves and our partners from fraud. We use demographic and profile data to tailor your experience on our service, showing you content that we think you might be interested in, and displaying the content according to your preferences. 3. Our Disclosure of Your Information We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described in this Privacy Policy and our Member Agreement without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses. We may also offer you the option to attract visitors to your site through participation in search engines, comparative shopping services, or similar distribution opportunities. Cedar Creek Candles.net will never willfully sell, lease, or rent any personally identifiable information about you or your business to any third party without first receiving your permission. Cedar Creek Candles.net cannot ensure that all of your personally identifiable information will never be disclosed in ways not described in this Privacy Policy. For example, we may be required to disclose personally identifiable information to the government or by court order under certain circumstances, or other situations may arise requiring such disclosure. In addition, you authorize us to disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate. This site contains links to other sites. Cedar Creek Candles is not responsible for the privacy practices or the content of such web sites. 4. Security In order to maximize protection of your information, the Cedar Creek Candles.net Service uses state-of-the-art technology to protect your data from use, misuse, or alteration by unauthorized third parties. Of course, no data transmission over the Internet can be guaranteed to be 100 percent secure, and Cedar Creek Candles.net does not warrant that your information will be absolutely secure. Any transmission of data on or through the use of the Cedar Creek Candles.net Service is at your own risk. 5. General This Privacy Policy is incorporated into and subject to the terms of the Cedar Creek Candles User Agreement. If you have any questions about this privacy statement or the practices of this site, please contact Cedar Creek Candles at the following address: 11427 CR 127, Sanderson, FL 32087. You may also email us at us72603@aol.com.
- USPS and UPS (United States): Cedar Creek Candles does not ship C.O.D. All orders in the continental United States and Canada are shipped by either United States Postal Service (USPS) or United Parcel Service (UPS), most cost effective method. This means that once the items leave our warehouse, it is the agent (USPS or UPS) who is responsible for the safekeeping of your package.
- Damaged Shipments: If your package does not arrive in acceptable condition, Do Not Accept it from the carrier. If you accept the damaged package from the courier you will be responsible for the return shipping cost. All packages leave our warehouse in good condition. Our responsibility ceases upon delivery of our goods to the carrier. You must get a claim number from the carrier. Please contact us immediately via email if your order arrives damaged. Upon receipt of the claim reimbursement from the Carrier, we will replace your product.
- Warranties: CedarCreekCandles.net makes no warranties, expressed or implied, as to the suitability of any certain product for use in secondary products or the actual results of its use in any such products. CCC expressly disclaims any and all liability resulting from the use of these product in any secondary products produced thereby. It is common in our industry for occasional variances to occur in products such as waxes and fragrances, therefore slight adjustments to your formulas/methods may be needed at times. Any instructions, directions or tips given on the CedarCreekCandles.net site are strictly for informational purposes and are only helpful guidelines to be used as a starting point. This information is provided without warranty of any kind or fitness for a particular use or purpose. Customers are encouraged to experiment and conduct their own tests, as they are responsible and liable for any products they manufacture. *All prices and policies are subject to change without notice.
- Returns: Special order candles and aroma beads are not returnable under any circumstances, unless shipped by error on our part. This policy is non-negotiable. This policy is for your protection so we can ensure the high quality of our products. All other merchandise returns accepted only within 7 days of receipt. Returns must be approved, please call (904)275-2263 or e-mail us72603@aol.com for authorization. Approved returned merchandise must be received in proper packaging and in good condition to be accepted. IF ITEMS ARE NOT RECEIVED IN RE-SALEABLE CONDITION, THEY MAY NOT BE ACCEPTED. Unless due to an error on our part, customer is responsible for shipping on all returns. In-store credit only, no cash refunds are given unless shipment was our error. Do not send new orders with returned items for an exchange! Doing so might delay your order, as returns are unpacked in the order they are received. You will be notified when we receive your return, and then you can use that store credit on a new order. Specials/Returns: No substitutes are given on sale items. If any of the desired scents are currently out of stock, you will be asked to choose an alternate. If any sale items are out of stock, a rain check will not be given.
- Customer service is available by email us72603@aol.com from 9am - 4:30 pm. We are also available by phone (904)275-2263 from 5pm - 8pm Monday through Friday. You may also try us on Saturday and Sunday either by phone or email.
- VOID WHERE PROHIBITED:
Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Cedar Creek Candles and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.
GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Cedar Creek Candles shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.
MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Cedar Creek Candles with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Cedar Creek Candles with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Cedar Creek Candles. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.
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